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Support & Maintenance Help

12-Month Technical Warranty Any software bugs, database mismatches, or layout failures resolved free of charge within 1 year post-deployment.

Lifetime Warranty Continuous server maintenance and security monitoring guarantees for operators keeping applications hosted on our UK infrastructure.

Our Support Depots

Colombo Terminal

No 12, Bastian Mawatha, Colombo 11 (Pettah Central Bus Stand)

+94 11 234 8921

colombo@radbookings.lk

Galle Terminal

Regional Bus Complex, Galle Central Terminal, Galle

+94 91 228 3491

galle@radbookings.lk

Kandy Terminal

Goods Shed Bus Stand, Kandy Terminal, Kandy

+94 81 223 8942

kandy@radbookings.lk

Transit Safety & Emergency Escalation

Your safety is our core priority. If you encounter active security concerns, conductor billing misconduct, or server errors lock-holding your deposit slip invoices, follow our immediate escalation channels:

24/7 Hotline Service Call +94 77 550 1235 for instant manual slip verifications or ticket booking cancellations.

Transit Regulator Reporting Reports about reckless driving, conductor issues, or ticket disputes will be shared directly with regional transport departments.

Contact Our Team