Luggage Liability

We are not responsible for damage to luggage that is inadequately protected or fragile. Please pack valuable or delicate items securely.

Refunds

We do not offer refunds under any circumstances, including for:

• Missed boarding
• Transport delays or breakdowns
• Service fees (non-refundable in all cases)

Date Transfers

While refunds aren't available, we do offer date transfers under these conditions:

• Request must be made at least 1 hour before departure
• New travel date must be within 2 weeks of your original boarding date